Terms & Conditions

1. Eligibility

By using this website or registering for any of our services, you represent and warrant that:

• you have the legal capacity to enter into a binding agreement;
• the information provided by you is true, complete, and up to date;
• you will use the website and services only for lawful purposes.

If you are under 18 years of age, you should access this website or register for any of our services only with the involvement of a parent or legal guardian.

2. Services Offered

The Raven Security is a cybersecurity education and awareness platform. We may offer live workshops, online educational sessions, digital learning content, cybersecurity awareness material, future masterclasses, and other related services.

We reserve the right to update, modify, suspend, or discontinue any service or offering at our discretion without prior notice.

3. Registration and Payments

By registering for or purchasing any service through our website:

• you agree to provide accurate and complete information;
• you agree to pay the listed amount through approved payment methods;
• your registration, booking, or purchase is confirmed only after successful payment;
• access details, service-related information, or relevant updates may be shared through email, WhatsApp, or other contact details provided by you.

We reserve the right to refuse, cancel, or suspend any registration, booking, purchase, or access in case of suspected fraud, duplicate transactions, unauthorized activity, or violation of these Terms.

4. Pricing

All prices listed on the website are subject to change at our sole discretion. Any discounts, offers, early-bird pricing, or limited-time promotions may be modified or withdrawn without prior notice.

The applicable price for your registration, booking, or purchase will be the price displayed at the time of successful payment.

5. Access and Use of Services

Access to any service is limited to the registered, paying, or authorized user unless otherwise explicitly stated.

• You may not share service links, meeting credentials, login details, downloadable resources, or access information with others.
• You may not record, copy, reproduce, distribute, or resell any session, service content, or materials without prior written permission.
• You may not misuse any materials, recordings, downloads, or resources made available through our services.

If we determine that access has been shared or misused, we may suspend or terminate access without refund.

6. User Responsibilities

You agree to:

• provide accurate registration, booking, and payment information;
• maintain respectful behaviour during live sessions, Q&A, chats, support interactions, and community interactions;
• not use the website or services for unlawful, harmful, or fraudulent purposes;
• comply with all applicable laws while using our website and services.

7. Prohibited Conduct

You agree not to:

• misuse the website or services for fraudulent, unlawful, or disruptive purposes;
• attempt unauthorized access to the website, systems, accounts, or restricted areas;
• upload malicious code, spam, or harmful content;
• impersonate another person or misrepresent your identity;
• harass, threaten, or abuse mentors, participants, staff, or support representatives;
• copy, scrape, reverse engineer, or exploit website or service content for unauthorized commercial use.

8. Intellectual Property

All website content, service materials, branding, logos, graphics, recordings, written resources, and downloadable materials made available by The Raven Security are our intellectual property unless otherwise stated.

You may not reproduce, republish, modify, distribute, sell, or exploit any such content without our prior written consent.

9. Refunds, Cancellations, and Rescheduling

Any refund, cancellation, or rescheduling request shall be governed by our Refund & Cancellation Policy, which should be read together with these Terms.

In case any service is rescheduled, cancelled, delayed, modified, or materially changed by us, the applicable remedy will be handled in accordance with that policy.

10. Educational Disclaimer

All workshops, sessions, educational content, and related services provided by The Raven Security are for educational and informational purposes only.

• We do not guarantee job placement, certification success, career growth, or income outcomes.
• Results will vary based on your effort, background, consistency, and practical application.
• Our content should not be treated as legal, financial, or professional advice.

11. Third-Party Services and Links

Our website or services may include references or links to third-party tools, platforms, websites, payment gateways, or resources. Such links are provided for convenience and informational purposes only.

We do not control or endorse third-party services and are not responsible for their content, availability, or practices.

12. Limitation of Liability

To the maximum extent permitted by law, The Raven Security, its founders, mentors, affiliates, team members, and representatives shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from:

• your use of or inability to use the website or services;
• technical failures, internet issues, device problems, or third-party platform interruptions;
• payment gateway, bank, or authorization failures;
• unauthorized use of your payment method beyond our reasonable control;
• decisions taken by you based on our educational content or services.

13. Privacy

By using our website or registering for any of our services, you agree that we may collect and use your information in accordance with our Privacy Policy.

This may include processing your registration, booking, purchase, sharing access details, communicating updates, and complying with legal or regulatory requirements.

14. Changes to These Terms

We reserve the right to update, revise, or modify these Terms at any time. Updated Terms will be posted on this page, and your continued use of the website after such update will constitute your acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, the website, or any service provided by The Raven Security shall be subject to the jurisdiction of the competent courts of Delhi, India.

16. Contact and Grievance Details

If you have any questions, complaints, refund requests, payment-related concerns, or service-related issues, you may contact us using the details below: